The XSite Blog

February 5th, 2012 5:36 AM

Best viewed in Full Screen


Posted by Daniel DiGriz on February 5th, 2012 5:36 AMPost a Comment (0)

February 5th, 2012 5:36 AM

Best viewed in Full Screen


Posted by Daniel DiGriz on February 5th, 2012 5:36 AMPost a Comment (0)

February 5th, 2012 5:36 AM

Best viewed in Full Screen


Posted by Daniel DiGriz on February 5th, 2012 5:36 AMPost a Comment (0)

February 5th, 2012 5:36 AM

Best viewed in Full Screen


Posted by Daniel DiGriz on February 5th, 2012 5:36 AMPost a Comment (0)

February 5th, 2012 5:36 AM

Best viewed in Full Screen


Posted by Daniel DiGriz on February 5th, 2012 5:36 AMPost a Comment (0)

February 5th, 2012 5:36 AM

Best viewed in Full Screen


Posted by Daniel DiGriz on February 5th, 2012 5:36 AMPost a Comment (0)

February 5th, 2012 5:34 AM

Posted by Daniel DiGriz on February 5th, 2012 5:34 AMPost a Comment (0)

An a la mode XSITE (or any other web site plaform) will always have a few more limitations on what can be done than designing and coding a web site from scratch. Personally, I think the real trade-offs are entirely worth it, most trade-offs are mythical - especially if you get help from a web designer and, in fact, the XSITE weighs in as the clear victor over 'from scratch' sites on real cost and actual return.

For one thing, I don't know that most designers that design and/or code a site entirely from scratch fully exploit the resources available to them. I've seen all kinds of 'from scratch' sites that were shortchanging the site owner in terms of features, search engine optimization, and capabilities. I'd much rather see a fully optimized XSITE than a merely 'good' site built from scratch - any day of the week.

Limitations of "from scratch" Web Sites

1. Costs: To have a site built from scratch that approaches the quality of the XSITE's initial appearance, and provides at least on the surface, it's basic functionality, you're looking at $2500-$5000 and/or a monthly fee (more about fees below). Sure, you can get a kid to design it, and it'll look like a kid designed it (and hopefully he's around again when you need him). But there are other issues - these are just a couple:

2. You lose more than half your marketing potential by losing the integrated tools built into the XSITE that are often even more important to marketing and growing your business than the 'front end' of the site itself - tools that make it so much more powerful than a 'from scratch' site, because you've got a team of programmers working on them, not one or two guys. For instance, you could have forms on a custom-built site, but they wouldn't integrate with XSellerate in any way or have any way to add people automatically to an XSellerate campaign. You could make listings pages on a custom site, but you'd have to update them by hand each time and they wouldn't have any of the special listings tools that work only on the alamode network, like listing exchanges that promote your listings on other XSites. No one will find you via the XSites Network (if you're not listed in it, and you have an XSite, you really should get that listing setup properly). If you currently think of your site as just a web site, just email, just a dot com - then truly that's all your getting.

3. Your site is on a slippery slope to obscurity. This one is huge! Sites that aren't updated frequently tend to drop off in the rankings. It's not enough to be the first listed when you search "Hezekiah Mortgage Agency" - how many of those do you think there are in the world anyway? But if you search Palaluma, New Mexico Appraiser, and you come up on the 50th page, who do you think is going to call? Try searching for yourself under your cities and towns that you cover -[e.g. mortgage dallas or real estate tuscon] and see where you really are. What a lot of designers do is sell you the initial site design, and maybe then a contract to stick around and make any changes you want, while they're overcharging you for your e-mail, dot com, and so on. And lo, they're willing to talk to a la mode for you, which is very little hassle for them. But when's the last time they asked you if you had any new material to put on your site, and gave you industry-related ideas to keep your site content constantly updated? Did they give you a way to jot down anything you want and have it automatically published to your site on demand? Why not?

Blog: The XSITE's blog tools make it extremely easy for you to update your site with your latest thoughts on the industry, what's happening in a certain real estate community, or local news & events. Copy/paste in new material or jot a few notes - If you're a real estate professional, jotting a blog entry is about the easiest thing you'll do all day long. It automatically publishes itself to your site. No web designer needed. Sure, someone like me could take your money for that - that's not what I do. I help you get the site looking lavish, make it more effective, and optimize it for search engines and, if you want, I'll stick around for significant things, and help empower you w. tools you already have.

With a site built from scratch, you either have to have a web designer make all the changes, or learn how to code. But who is going to write up new content all the time, and how often is that designer really going to make those changes. If you start having thoughts at 6pm three times a week that, normally, you'd just type into your blog for automatically publishing on your site, the price is going to go up if you're not using a la mode's blogging tool


Posted by Daniel DiGriz on February 5th, 2012 5:24 AMPost a Comment (0)

February 5th, 2012 5:17 AM

 

Are some domain names more effective?

Certainly. A lot of people use vanity domains - something left over from the tradition of "making a name for oneself" or "putting one's name on one's work", both admirable qualities. But this is an age of search engines, of Google, and what matters is search terms. Sure, you might be found under your company name in a search engine, and even take top listing. Of course. How many Frank Halligan Appraisal Services LLC are there? You'll be found by those people who already know your company name and are just using the search engine like a phone book. But if you want new business, I'd get a domain name made up of the kind of search terms you think your prospects are using to find a professional - like

How important is a logo or brand?

Well, there's more to a brand than just the logo, but the logo sums up and represents your brand, and becomes the heart of it. The real brand is a combination of your style and business attitude. That said, a logo is pretty darned important. It's how you “brand” your presence on the web – it's the visible symbol of your difference from every other professional on the web in the same industry.

Can you match my site colors to my logo?

Certainly! We can match the colors exactly, and even use complimentary colors to enhance the effect.

What kind of written content do I need in my site?

You're in luck – the same kind of content appeals to both human visitors and to search engines that send you human visitors, so this is easily answered. You need content that's original or unique (never paste in other people's content – search engines penalize for it, and your visitors will find it boring). You need content that's relevant (to your industry or your locale). You need content that changes frequently (e.g. blogging).

Do I really need to blog?

Well, there's been a real change over the past 2-3 years in how web sites are treated by search engines, and that translates into a change in whether or not your site will ever get found in the first place. Like it or not, static sites (the old-fashioned business web site that rarely changes, however unique it may be) are getting almost completely marginalized by dynamic sites (sites with constantly updated content, like blogs). In short, anyone with 5min a day to update their site or blog can out-market nearly anyone else with a static web site that rarely changes. Do you really need to blog? You do something like it, if you want your site to become and stay popular and draw significant business traffic. Most corporations, though they usually can't seriously outblog a private individual, have realized this:

How exactly does social networking work?

Well, there are a couple of kinds of social networking environments. One type is for directly linking to other people – whether clients or colleagues or potential future clients and colleagues. The benefits of this type of social networking are well known. Used in conjunction with your web site and other marketing tools, the value can be enhanced exponentially. The other type of social networking is the social bookmarking kind, which depends, in large part on your web site content being dynamic (see “Do I really need to blog?” above). It is perhaps one of the most powerful forms of social networking, and can result in your marketing efforts going “viral”, if you're willing to do the work to achieve it.

Is video useful for marketing?

In and of itself, it can have some minor marketing value but, combined with social networking, it can be immensely valuable.Youtube is perhaps the best example of this. Take a 2-3 minute video of your neighborhoods with some commentary, discuss the market, the industry, the area (same as you do on your blog), and upload your creation to Youtube with a title, a link, and an invitation to comment. Then you include the Youtube video on your own site. If you can get a discussion going on Youtube about the piece, you'll usually draw traffic. Make a video a month, and you've got a marketing method.


Posted by Daniel DiGriz on February 5th, 2012 5:17 AMPost a Comment (0)

February 5th, 2012 5:10 AM


Online Training Webinars (60-90 minutes)

available 24/7 - currently free in most cases - about 60-90 minutes


Mortgage Brokers

Appraisers

Appraiser E-Books (.PDF)

Articles for Mortgage Brokers (and everyone)

Search Engine Optimization

  • The a la mode SEO Site (Daniel wrote and helped write much of this content for alamode as the Sales Engineer specializing in XSite marketing and search engine optimization): Go to: alamode.com/seo

 


Posted by Daniel DiGriz on February 5th, 2012 5:10 AMPost a Comment (0)

Use your voice mail to drive web site traffic. "I'm not in the office right now, but feel free to leave a message or visit my web site at www.___.com

Put your web site in the signature or tag-line of all your e-mail messages. Why miss the chance to market yourself?

Put your web site on your business cards, correspondence, forms, etc.

Ask new clients how they found you. Track those that find you on the web.

If you're using aol, yahoo, gmail, etc., why advertise for the other guy? Why not yourname@yoursiteaddress.com ? We can help with this.

Creatively market your site. Leave a business card with restaurant tips. Teach a free local class through your library about the real estate industry and use your web site as an example. When you sign a child's permission slip from school, or when you fill out an information card of any type, include your web site next to your name, even if there's not a space for it.

Ask other business owners to carry a link to your site on their home page. That's called an inbound link, and search engines like Google tend to rank you higher for it.


Posted by Daniel DiGriz on February 5th, 2012 4:33 AMPost a Comment (0)

February 5th, 2012 4:32 AM

Let's look at some ways to use your XSite with existing clients, overcoming any reluctance to use your site, with the goal of saving you time and money. Per our conversation, I'm sending you a reminder of some of these recommendations. I've also included a link to our free recorded webinar training on (via streaming video) that explains these in more detail.

Using the XSite with existing clients:
Often the best way to get existing clients using the site is gradually, until all the pieces fall into place.
 
SIGN UP ANY CLIENT WHO DOESN'T: If your clients aren’t actively using XSites for ordering, sign them up: This is a simple one-time step to create an account for a client. You can do this in Contacts either in Wintotal or the XSite or, if they're a brand new client, you can do this from the front of your site under Client Login-- Note: When you first log in to the XSite as the admin login, you'll see a notification of how many clients don't have XSite logins, and be able to click there, see them, and sign them up. You can then send them their login/password any time you like.
* MAKE ALL ORDERS XSITE ORDERS: Place the orders yourself if your clients won’t - you can either do this in about 30 seconds in the XSite, under Business Management, by clicking Orders and Create New Order, or you can do this even more quickly in Wintotal Aurora, when you fill out the Order view, by checking XSite Integration on the left hand side in the Order View, and letting the order synchronize with the XSite when Net.X connect attemps to synchronize on closing the report.
* USE STATUS NOTIFICATIONS FOR ALL CLIENTS: Send status notices to those existing clients regularly - this will help reduce status-calls to see if you visited the property, what you think, etc, and it will start them taking advantage of the features. You can do this either in the XSite by double clicking the order and choosing Status, or from Wintotal in a variety of ways, including highliting any XSite order in the Appraisal Desktop and choosing Trackign Status.
* DELIVER ALL PDFs VIA XSITE: You can be proactive in complying with the GLB Act - many real estate professionals can feel the pressure to ensure secure PDF delivery that ordinary e-mail simply does not provide. Deliver the report through the XSite Delivery plugin as a PDF to your XSite for pickup, so clients log-in to get it. This way, they can see the value in having a status history, order information, etc. right at their finger tips.
* TURN ON ENTERPRISE FEATURES: If you have an Enterprise site, you can enable Client Accounting (click Business Management, then Options, then Billing Options, then Enable Client Accounting and Save), so your clients can see all their invoices at a glance. It adds an extra tab when clients log in. Likewise, on an Enterprise site, you can set up Credit Card processing (click Business Management then Credit Card) and then set up your Billing Options (as with Client Accounting) so Invoices on the Client Accounting tab can be paid instantly by credit card - yet another service to your clients. Using the collection tools in the XSite are another way to help. Setting up Client Fees and Client Options is also extremely helpful. For clients who are devoted, for now, to faxing: you can also enable DirectFax and Fax an Order features of the XSite, so clients can either fax a written order, fax an order with a coversheet, or fax from their loan origination software. Then it's a few clicks in the XSite to turn it into an XSite order.
 
All of these methods are demonstrated in the short webinar Walkthrough: Appraiser XSites at www.alamode.com/training and also in the webinar Online Ordering. Each of these online classes is about an hour and is available 24/7 (in recorded form). Just click and go. Don't forget:
 
* THE FRUIT TRAY METHOD: Schedule a 15-minute appointment with your most important clients, bring coffee or donuts or a fruit tray. Chat for 5-minutes, take 5-minutes to log them in at their desk to see their account, and spend another 5-minutes chatting. You can either create them an account in advance (make sure you've made all their orders XSite orders, logged in as them, and everything is right), or you can create a sample client and sample orders, invoices, etc. to show them.

* DO YOUR CLIENTS USE CALYX POINT software for loan origination? You can set your clients up to be come clients forever by becoming a lender favorite, so they can place XSite orders directly from their loan software. This document shows you how to help your clients configure you as a favorite: http://help.alamode.com/docs/5036.htm    -- You can give this document http://help.alamode.com/docs/5636.htm to clients, once you've got them set up.

You don't have to  use all of these methods at once. They're ways to get you and your clients comfortable with online ordering, for GLB-compliant security, efficiency and time savings on both ends, and improving your workflow so you generate more appraisals in less time and keep your costs low.

Over time, this should do several things for existing clients:
* Get them ordering appraisals electronically (so you can avoid retyping their orders). This saves you time.
* Get them to check status on orders via e-mail or through your site (as opposed to calls). This saves you time.
* With an Enterprise site, get them to pay you more quickly (either because you require pay on pickup or because you’re using Credit Card processing.
* With an Enterprise site, get them to check your site for account statements (with Client Accounting tools). This saves you time.

All told, this should garner you two of most appraisers' favorite things: time and money.

Posted by Daniel DiGriz on February 5th, 2012 4:32 AMPost a Comment (0)

Just log in to your XSite's Admin Login (Go to the front of your web site and scroll to the very bottom to click Admin Login). Once you've logged in:

  1. Click the XSITE icon at the top
  2. Click the MY CONTENT button on the left
  3. Click the page name you want to edit (e.g. HOME to edit the Home Page)
  4. Make your changes, and click SAVE

* Note, if you''re making significant changes to the page, and it's been a while since you've done this, check the box for "Submit this page to search engines" and then click SAVE.

* Note: if your internet connection is prone to timing out on you, and you're going to spend more than five minutes at a time editing your page, click the Save and Continue button every few minutes while editing.


Posted by Daniel DiGriz on February 5th, 2012 4:29 AMPost a Comment (0)

You want to be sure your business listing available in the XSites Network under each of the counties you cover. You can check this here: http://xsitesnetwork.com/Directory - I'd like to ensure you're not missing out on potential business from not having your listing, since many agents, lenders, and mortgage professionals use this network to give business to appraisers.
 
This is a feature of your XSite, and it's easy to enable your listing. 
 
Here are the Requirements:
 
Just log in to your XSite's Admin Login (e.g. go to the front of your web site and scroll to the very bottom to click Admin Login). Once you've logged in:
  • Pick your counties: Click Business Management then Options then Coverage on the left. Then just click Add, click the name of your state, then scroll down and check off your countiesand click Add and then Done (at the bottom of the page)Then check "Available to All" and either Residential or Commerical or both, and click Save.
  • Allow orders: Click the XSite icon at the top, then click Online Ordering on the left. Check the box to enable online ordering, and click Save.
  • Choose your domain: This could be a domain name you already own, or else we'll provide you one at no extra cost. Simply click the XSite icon at the top, then click Manage Domains on the left and proceed with the information in the main window. To apply a domain you already own, follow these instructions: http://help.alamode.com/docs/domains/
  • Update your credentials: Click My Office then User Management. Scroll down and make sure your License and E&O information are current.
  • Wait 24-hours: Then see if you come up under your counties here: http://xsitesnetwork.com/Directory

Posted by Daniel DiGriz on February 5th, 2012 4:25 AMPost a Comment (0)

Frequently, we're asked if the XSite and XSellerate are the best solutions to marketing, lead capture, and interaction with clients. In fact, we're asked so often, we decided to devote a page to this question.

  • First, let it be known that we don't receive a dime from alamode for anything, including our thoughts about their products. At the same time, Daniel used to work for alamode in a variety of positions in the technical and sales departments, and specialized in helping alamode clients develop a marketing plan, so our perspective comes from a lot of experience, product and service comparisons, and analysis of the marketplace.
  • Second, the first clue to how we feel should be the reminder at the bottom of every one of our pages that This is an XSite.

Quite frankly, if you're a real estate professional, there's nothing that even comes close to the benefits and value of the XSite and XSellerate. By comparison, the other competitor products are at the shallow end of the pool. When you consider the way XSite:

  • Uses lead capture to feed your contact database, and makes those contacts available to XSellerate for automated marketing...
  • Automates listings, if you're an agent. Automates the application, if you're a mortgage broker or appraiser.
  • Lets you edit your own pages with *no technical knowledge*, once your site is built.
  • Offers both the professionalism of its template library and the ability to easily customize colors, images, fonts, logo, etc.
  • Integrates and automates essential components built-in to the XSite on both the front and back end.

What else is there, really, that comes close? There are other products but, for real estate web sites, those products don't measure up. If you're a doctor or lawyer, there are other options. Even then, there are strong points to recommend an XSite. We've done them for everything from charity to cosmetology. But if you're in real estate, you owe it to yourself to go with the right tool.

Again, the fact that we use an XSite too, should tell you something -- about the product itself, our thoughts on it, and our experience with XSite technology.

If you're considering a 2nd web site, keep in mind that alamode has some really good options for those. Contact your alamode salesperson, and they'll fill you in.

A word on XSellerate: it's hard to beat the integration that the pair (XSite/XSellerate) provide. Lead capture pulls contacts into the database, and XSellerate markets them. We design custom XSellerate templates - just let us know your needs.


Posted by Daniel DiGriz on February 5th, 2012 4:21 AMPost a Comment (0)

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